Privacy Policy

WEBSITE PRIVACY POLICY

This privacy policy relates to me, Adele Richmond, trading as Adele Richmond Cognitive Hypnotherapy and sets out how I use and protect any information that you give me when you use this website.  I am the data controller and take your privacy and data very seriously.

Adele Richmond Cognitive Hypnotherapy confirms to users of this site and of this practice that we will not sell, rent or disclose user information to any third party for the purposes of marketing and will only share information in accordance with this privacy policy.

Customer information is kept confidentially and securely. All data is stored in full compliance with the UK Data Protection Act 1998 and I am registered with the ICO (Information Commissioner’s Office)

What information is collected and why

Accessing my Website: You don’t need to provide any personal information to access our site.

Whenever you request a page through any browser data such as:

  • your IP address
  • browser and version
  • operating system
  • time and date
  • the site from which you came

is stored in a log file and/or database. This information cannot be used to identify specific individuals, and is only used for:

  • Website and system administration
  • Research and development
  • Anonymous user analysis

This enables me to understand how people are engaging with my website and marketing.  It also enables me to ensure my website is secure and to provide a better website experience for users of the site. Further information regarding cookies can be read on my Cookie Policy.

Personal Information:

Contact Details:  Email and telephone details provided to me by the contact form on my website, direct email or verbally are held so that I can respond to enquiries and to discuss potential treatment.

If you become a client of Adele Richmond Cognitive Hypnotherapy then I will store personal information relating to your treatment.  This may include your name, address, contact details, correspondence, details of therapy sessions and some limited medical information.  All information is stored in compliance with data protection and any legal requirements that I adhere to for the purpose of running my business.

Name and Email Address provided when you sign up to my mailing list:  I may send out irregular emails or newsletters containing useful information and occasional offers.  You consent to this and can unsubscribe at any time by clicking the link at the bottom of each email or by emailing me directly at adele@adelerichmond.com.

Disclosing your information

In order to provide my services and run my business in a lawful and professional manner I may need to share your information with selected third parties.  I will never rent or sell your data to any third party for marketing. It may include:

  • Official authorities who may require access to the information (such as HMRC).
  • Advisers who support my business with professional services such as accountants, insurers, lawyers and other business support services.
  • Admin and IT service providers who work in my business.

Where information is shared, a processor agreement will be put in place as appropriate to ensure the proper protection of your data.

I may pass on your personal information if I am legally required to do so, or if I need to enforce or apply my terms of use and other agreements.  This may include disclosing your data to companies and organisation in connection with fraud protection and credit risk reduction.

Data Security

The security of your data is very important to me and I use best practices to ensure that data is stored safely.  In the event where I may need to share data with other people I make sure that I share only what is absolutely necessary.

Links to other websites

My website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that I do not have any control over those websites. Please be aware that I am not responsible for the content or privacy practices of such other sites. Please check the privacy policy of the other websites that you visit.

This policy is effective from the 2nd May 2018. I reserve the right to change this policy from time to time in accordance with changes that are deemed necessary or relevant to our shared protection. By using this site you agree to be bound by the terms of this policy statement and any such revisions.

If you have any questions about this privacy policy, or the website overall, please email me on adele@adelerichmond.com or telephone 07703 211 449.

 

*Disclaimer: Results may vary from person to person.